Naomi Ellison

Naomi Ellison, Client Care Lead

Naomi is the person who keeps the email thread clear. She books care visits, sends the written notes, and makes sure a question asked on Tuesday is answered in the same thread rather than in a side conversation nobody can find.

Before a project starts she walks households through the out-of-service days, the decisions still open, and the photographs we will ask permission to take. After completion she sends the care note and the punch list in one place.

If you are not sure who should read your message, write to the studio address. Naomi routes it. She will not ask you to repeat the whole history.